These terms govern the contract between you and us for using Smart Library: the website, the app, the connector and the plugins for AI assistants. They apply to the free trial and to paid subscriptions.
Effective from 12 November 2026. This is a translation. The Czech version prevails.
Who provides the service
Smart Library is run by SWEHQ s.r.o., company ID 06756107, registered at Beníškové 1285/11, Košíře, 150 00 Prague 5, Czech Republic, entered in the Commercial Register kept by the Municipal Court in Prague, section C, file 288006. For anything about the contract, write to smart-library@swehq.com.
We are not a law firm and don’t provide legal services.
What Smart Library is
Smart Library is a library of Czech insolvency law: statutes, case law and documents from the Insolvency Register, all from public sources. We download the documents, turn them into text (by text recognition, OCR, for scans), split them up and index them so they can be searched. You can use the library:
- in the web app at /app/, where you search it, read documents and, on a paid plan, ask questions in the chat,
- through the connector (an MCP server), which connects the library to your AI assistant, Claude or ChatGPT,
- through the Smart Library plugins for Claude and ChatGPT, which contain the connector and instructions on how the assistant should work with the library.
The connector documentation explains how to connect it and what it does.
Claude and ChatGPT are not our services. You use them under your contracts with their providers (Anthropic and OpenAI), and we are not responsible for how they run or for what the assistant writes. The assistant gets only passages from the library from us. Its language model writes the answer from them and may add its own knowledge.
This is not legal advice
Smart Library helps you find and cite sources. It doesn’t assess your case and doesn’t replace a lawyer’s work or your own judgment.
Answers are written by language models, and they make mistakes. They can miss an important source, misread a judgment or give a wrong deadline. The text of the documents is produced by machine, and for scans it can contain recognition errors. The library may not hold every judgment or the latest filings. So we don’t warrant that results are complete, correct or up to date.
Before you use a result in work for a client or in court, check it against the cited original. Every citation links to the original.
Your account
- You create an account by signing in with Google or Apple. Google or Apple give us your name and email. We need nothing else from you to create it.
- You must be 18 or over to use the service.
- An account is personal. One account belongs to one person, and you must not give anyone else access to it.
- You are responsible for what happens in your account and through your AI assistant’s connection. If you suspect someone else is using your account, write to us straight away.
- We may refuse to create an account, or block one, if you break these terms (see Suspension and termination).
You accept these terms by creating an account. You enter into a paid subscription by placing an order (see Paid subscriptions).
Free trial
- A new account gets 14 days free. They are calendar days in Prague time, counting the day you created the account. The trial ends at midnight after the last day.
- During the trial you can use the connector, search, and the documents that citations link to. The chat in the web app is only on a paid plan.
- The trial needs no payment card. Nothing is charged when it ends unless you’ve ordered a subscription during it.
- After the trial you can still sign in, but you can’t use the library or the connector until you subscribe to a paid plan.
- We may extend a trial. Each person is entitled to one trial.
Paid subscriptions
- Plans and prices. The app and the checkout show which plans we offer, what they include and what they cost. The price shown at checkout applies, including VAT where we charge it. A plan may have usage limits, such as a daily number of connector calls or a monthly spending limit for the chat. We state the limits with the plan.
- Payment. You pay by card through Stripe, in advance for the whole period (a month or a year, depending on the plan). Stripe handles your card details; we never see them.
- The contract. The subscription contract is made when you complete the order. We email you a confirmation and a tax invoice. Businesses can enter their company ID and VAT number at checkout.
- Ordering during the trial. You normally keep the rest of your trial, and the first payment is taken when it ends. The checkout shows the exact date of the first payment.
- Renewal. At the end of each period the subscription renews for another period of the same length, and we charge for it, until you cancel.
- Failed payments. If a payment fails, we try again over a few days and ask you to update your card. The service keeps running meanwhile. If the payment still fails, the subscription ends and the account is treated as after the trial.
- Price changes. We email you a new price at least 30 days in advance. It applies from the next period, and you can cancel before then.
Cancelling a subscription
You can cancel at any time in the app, under subscription management. The subscription ends at the end of the period you’ve already paid for, and you keep using the service until then. We don’t refund the unused part of a period unless these terms or the law say otherwise.
Withdrawal (consumers)
This section applies only if you are a consumer, meaning you use the service outside your business or profession. Lawyers, insolvency administrators and other businesses using the service for their work are not consumers.
- You can withdraw from a subscription contract without giving a reason within 14 days of making it.
- Send us an email within that time saying you withdraw. You can use the template below, but you don’t have to.
- We refund you within 14 days of the withdrawal, using the same payment method you used.
- Starting the service within the 14 days. At checkout you expressly ask us to start the service straight away, before the withdrawal period ends. If you then withdraw, you pay for the time up to the withdrawal and we refund the rest. If we have provided the service in full within the period, you lose the right to withdraw.
- Ordering during the trial. If you withdraw before the first payment is taken, you pay nothing.
- You can try the service free for 14 days during the trial before you pay.
Withdrawal template:
To: SWEHQ s.r.o., Beníškové 1285/11, 150 00 Prague 5, Czech Republic, smart-library@swehq.com
I hereby withdraw from my subscription contract for the Smart Library service.
Date the contract was made: …
Name: …
Account email: …
Date: …
Complaints
If the service doesn’t work as these terms and the documentation describe, write to smart-library@swehq.com saying what doesn’t work and when it happened. We confirm that we’ve received the complaint and deal with it without undue delay, within 30 days at the latest. A consumer has the rights the Czech Civil Code gives for defective performance: to ask us to fix the defect, and if we don’t, to a price reduction or to withdraw from the contract.
You can report a mistake in a document’s text or in an answer at any time, also through the connector’s feedback tool. It helps us fix the library.
Disputes with consumers can also be settled out of court. The Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 796/44, 110 00 Prague 1, handles them: adr.coi.cz.
Liability
We provide the service with professional care. We are liable for damage as the law provides, with these limits for businesses that use the service in their business:
- Total compensation is capped at what you paid us in the 12 months before the event that caused the damage, or CZK 5,000 if that is more.
- We don’t compensate lost profit, or damage that arose because you used a result without checking it against the cited original.
- We are not liable for outages and errors of third-party services, such as Claude, ChatGPT, Google and Apple sign-in, or Stripe.
These limits don’t apply to damage caused intentionally or by gross negligence, to harm to a person’s natural rights such as health, or where the law doesn’t allow them. To consumers we are liable in full as the law provides, and these terms don’t limit their rights.
Acceptable use
Use the library for your own work, yourself or through your AI assistant in conversations you lead. You may quote individual passages in your filings, opinions and other documents. You may not:
- download, copy or crawl the library in bulk with scripts, bots or similar tools,
- distribute, publish or sell the library’s content or substantial parts of it, build your own database from it, or train language models on it,
- share your account with other people or let them use your connector connection,
- get around plan limits, the trial (for example by creating more accounts) or the service’s security,
- plug the connector or the app into anything they aren’t meant for, such as automated pipelines or a service for third parties,
- overload or attack our servers, or use the service unlawfully.
If you break these rules, we may limit your access or block your account (see Suspension and termination).
Intellectual property
The documents in the library come from public sources. Statutes, court decisions and other official works are not protected by copyright (Section 3 of the Czech Copyright Act). Filings in the Insolvency Register may be works of their authors, whose rights remain.
The library as a whole is a database we made with substantial effort and cost: choosing the documents, turning scans into text, correcting the text, splitting it up, labelling it and building the search indexes. It is protected by the database maker’s right (Section 88 onwards of the Czech Copyright Act). You may extract and use insubstantial parts of it for your work. Repeated and systematic extraction that conflicts with normal use of the library is not allowed.
The software, the look of the service and the name Smart Library are ours. What you write into the service, such as questions in the chat, stays yours. We process it only to provide the service, as the privacy policy describes. We may use feedback you send us freely to improve the service.
Availability and changes to the service
We try to keep the service running without interruption, but we don’t guarantee availability. Maintenance, faults or third-party services can take it down.
We keep developing the service. We may add, change or remove features, and add documents to the library or take them out, for example when they disappear from the source. If a change makes a paid plan substantially worse, we tell you in advance. You can then end the subscription, and we refund the unused part of the prepaid period.
Suspension and termination
- You: cancel your subscription in the app. To close your account, email us. We close it and delete your data within 30 days, as the privacy policy describes.
- Us: we may suspend or block an account if you break these terms, don’t pay, or put the service’s security at risk. Where we can, we warn you first. For a serious breach we may act straight away. We may also end the contract with 30 days’ notice, sent by email.
- If we end the contract through no fault of yours, we refund the unused part of the prepaid period.
- Blocking or closing an account also ends all its AI assistant connections.
Changes to these terms
We may change these terms, for example because the law, the service or payments change. We tell you about a change by email or in the app at least 30 days in advance. If you don’t agree with it, you can end the contract before then, and we refund the unused part of the prepaid period. If you keep using the service after the change takes effect, the new terms apply to you. Small edits that don’t make your position worse, such as fixing a typo, need no notice.
Governing law and disputes
The contract is governed by Czech law, in particular the Civil Code. A consumer keeps the protection that the mandatory rules of their country of residence give them.
Czech courts decide disputes. For disputes with businesses, the court for our registered office has jurisdiction. A consumer who lives in another EU country can also sue in the courts of that country.
Final provisions
- We make the contract in Czech. This English translation is for information only, and the Czech version prevails.
- The current terms are always on this page. We archive the version in force on the day you made your contract and send it to you on request.
- We communicate by email. We write to the email address of your account.
- If any provision turns out to be invalid, the rest still applies.
- The privacy policy explains how we handle personal data.